A smooth customer journey
Cache, database and server tuned for your platform: pages that load fast, even under load.
Managed PrestaShop
Managed PrestaShop. The server, and above all the store.
We know the PrestaShop store running on the server: we maintain it, secure it, optimize it and support you as it evolves.
- 24/7 support
- 1,000+ sites managed since 2006
- Tier 3+ datacenters in Paris
Monitored 24/7
Technologies
- PrestaShop
- PHP
- MySQL
- MariaDB
- Redis
- NGINX
At a glance
Your managed PrestaShop, in a few lines.
Your store runs on PrestaShop, sometimes on a version its vendor no longer maintains. We take it over where it is and keep it in production.
- Every PrestaShop version, including end-of-life ones
- Core, modules and dependencies updated and verified before production
- Patches, application firewalling, monitoring of modified files and clean-up after an intrusion
- Staging, version control and controlled deployments
- Errors, slowdowns and outages diagnosed all the way into the code
Why FIXWEB
What our engineers bring every day.
An operations team that knows your application, not just the server it runs on.
Continuous security
Patches, malicious traffic filtering and file monitoring: your store and your customers’ data stay protected.
Operations that understand e-commerce
We monitor the server, but also the store: key pages, checkout funnel, scheduled tasks.
Engineers who know your store
The people who step in know your platform and your modules. No anonymous ticket: a direct answer.
How it works
Four steps, one point of contact.
From your first call to day-to-day operations, the same team stays with your project.
- 01
Free assessment
An initial conversation to understand your application, your traffic and your constraints.
- 02
Architecture
We propose the right infrastructure, sized precisely, and the managed services plan that goes with it.
- 03
Migration
Takeover of your existing setup or a migration planned with you, to switch over without service interruption.
- 04
24/7 operations
Monitoring, maintenance, security and day-to-day interventions, by engineers who know your environment.
Monthly managed services
Three levels of managed services. A scope tailored to your infrastructure.
Server
STANDARD
From€70excl. VAT / month
Your server, taken care of every day.
For Websites, internal applications, dedicated servers or VPS
Included
- Monitoring
- Maintenance
- Security
- Backups
- Optimization
Server · Application
BUSINESS Recommended
From€195excl. VAT / month
Your web environment, taken care of end to end.
For E-commerce, web agencies, business applications
Everything in STANDARD, plus:
- Application expertise
- Application updates
- Application security
- Support as your application evolves
Server · Application24/7
CRITICAL
From€395excl. VAT / month
For businesses that can’t afford to stop.
For SaaS platforms, media, high-traffic e‑commerce
Everything in BUSINESS, plus:
- Enhanced monitoring
- 24/7 critical support
- Priority response
- Pricing tailored to your scope after a free assessment.
Managed services
With or without managed services: the day-to-day difference.
What changes when you hand the operation of your application to a team whose job it is.
| Criterion | With FIXWEB | Without managed services |
|---|---|---|
| 01Monitoring | Our engineers monitor your services around the clock. | An outage in the middle of the night waits until the next morning. |
| 02Updates | Patches are tested, then applied regularly. | Patches get postponed for lack of time. |
| 03Incidents | Incidents are detected and handled, often before they’re visible. | Your users discover the outage before you do. |
| 04Your teams | They focus on your product and your customers. | They spend time administering servers. |
| 05Security | It’s handled by a team whose job it is. | It depends on whoever happens to be available. |
Where to run it
The infrastructure suited to this application.
- LinuxNGINXDockerManaged cloud serversAdjustable resources, monitored and maintained.Discover
- LinuxNGINXApacheManaged dedicated serversThe power of a reserved machine, operated for you.Discover
- NGINXTraefikMariaDBHigh-availability infrastructureRedundancy and load balancing for critical services.Discover
Profiles
Who is it for? The industries we support.
Frequently asked questions
Your questions, our answers.
Do you take over a PrestaShop store whose version has reached end of life?
Yes. We take over and keep PrestaShop stores in production, every version, including those no longer maintained by their vendor.
Do you handle PrestaShop and module updates?
Yes. Core, modules and dependencies are updated and verified before production.
My PrestaShop store is slow: do I need to change hosting provider?
Not necessarily. The cause often lies in the application or the database. We only recommend changing infrastructure if it is genuinely at fault.
How quickly do you respond to an incident?
Every plan includes a guaranteed response time and a 3-hour guaranteed restoration time. With CRITICAL, critical support is provided 24/7.
Do I need to change hosting provider to work with you?
No. We work with the hosting provider of your choice or on our private cloud in Paris, whichever suits your project best.
Do what you do best.
Sell. Serve. Create.
We take care of your infrastructure.
A first 30-minute conversation to understand your environment and what’s at stake.