Information systems & ERP

The heart of your business, in safe hands.

ERP, CRM, HRIS, management tools: we host and operate the applications your business can’t run without, on dedicated, secure infrastructure.

  • 24/7 support
  • 1,000+ sites managed since 2006
  • Tier 3+ datacenters in Paris

Monitored 24/7

Technologies

  • Dolibarr
  • PostgreSQL
  • MariaDB
  • VMware
  • Proxmox
  • Linux

They trust us with their production

E-commerce, SaaS vendors, web agencies, large enterprises: one team accountable for production.

  • Un Jour Ailleurs
  • KFC
  • Foncia
  • CNRS
  • Groupe Verlaine
  • AP-HP
  • Lazeo
  • Selfmed
  • Mac2 Web Intelligence

At a glance

Your information system hosting,in a few lines.

Your management tools can’t stop. We host them on an isolated private cloud, protect your financial and industrial data and keep them available day in, day out.

  • Private cloud with dedicated resources
  • Isolated networks and VPN links to your sites
  • Clustered virtualization to withstand hardware failures
  • A dedicated contact who looks after your environment
  • Off-site backups and a documented recovery plan

Why FIXWEB

What our engineersbring every day.

An operations team that knows your application, not just the server it runs on.

Business continuity

An ERP outage brings logistics, production or invoicing to a halt: our architectures make sure no single failure stops everything.

Confidentiality

Your business data is not exposed to any third party: strict filtering, named-user access and regular security reviews.

Power for heavy processing

Period-end closes, requirements planning, bulk imports: dedicated resources absorb the load without slowing users down.

An extension of your IT department

We look after the infrastructure and the network; your teams focus on functional work and the business.

How it works

Four steps,one point of contact.

From your first call to day-to-day operations, the same team stays with your project.

  1. 01

    Free assessment

    An initial conversation to understand your application, your traffic and your constraints.

  2. 02

    Architecture

    We propose the right infrastructure, sized precisely, and the managed services plan that goes with it.

  3. 03

    Migration

    Takeover of your existing setup or a migration planned with you, to switch over without service interruption.

  4. 04

    24/7 operations

    Monitoring, maintenance, security and day-to-day interventions, by engineers who know your environment.

Monthly managed services

Three levels of managed services. A scope tailored to your infrastructure.

  1. Server

    STANDARD

    From€70excl. VAT / month

    Your server, taken care of every day.

    For Websites, internal applications, dedicated servers or VPS

    Included

    • Monitoring
    • Maintenance
    • Security
    • Backups
    • Optimization
  2. Server · Application

    BUSINESSRecommended

    From€195excl. VAT / month

    Your web environment, taken care of end to end.

    For E-commerce, web agencies, business applications

    Everything in STANDARD, plus:

    • Application expertise
    • Application updates
    • Application security
    • Support as your application evolves
  3. Server · Application24/7

    CRITICAL

    From€395excl. VAT / month

    For businesses that can’t afford to stop.

    For SaaS platforms, media, high-traffic e‑commerce

    Everything in BUSINESS, plus:

    • Enhanced monitoring
    • 24/7 critical support
    • Priority response
  • Pricing tailored to your scope after a free assessment.

Managed services

With or without managed services:the day-to-day difference.

What changes when you hand the operation of your application to a team whose job it is.

With or without managed services: the day-to-day difference.
CriterionWith FIXWEBWithout managed services
01MonitoringOur engineers monitor your services around the clock.An outage in the middle of the night waits until the next morning.
02UpdatesPatches are tested, then applied regularly.Patches get postponed for lack of time.
03IncidentsIncidents are detected and handled, often before they’re visible.Your users discover the outage before you do.
04Your teamsThey focus on your product and your customers.They spend time administering servers.
05SecurityIt’s handled by a team whose job it is.It depends on whoever happens to be available.

Frequently asked questions

Your questions, our answers.

Do you host ERPs such as Odoo or Dolibarr?

Yes, along with other ERP, CRM and HRIS software, on dedicated, isolated infrastructure.

What happens if a server goes down?

Clustered virtualization restarts your machines on another server, and we deal with the hardware failure.

How quickly do you respond to an incident?

Every plan includes a guaranteed response time and a 3-hour guaranteed restoration time. With CRITICAL, critical support is provided 24/7.

Do I need to change hosting provider to work with you?

No. We work with the hosting provider of your choice or on our private cloud in Paris, whichever suits your project best.

Do what you do best.

Sell. Serve. Create.

We take care of your infrastructure.

A first 30-minute conversation to understand your environment and what’s at stake.