Privacy policy.

01Data controller

FIXWEB SAS, 128 rue La Boétie, 75008 Paris. For any question about your data: hello@fixweb.com.

02Data collected

We only collect the data you send us through the contact form:

• Full name
• Company (optional)
• Work email
• Phone (optional)
• Site or application concerned (optional)
• Current hosting provider (optional)
• Your needs

03Purposes and legal basis

This data is used solely to respond to your request, prepare a quote and manage the business relationship.

Processing is based on pre-contractual measures taken at your request and on our legitimate interest in responding to the enquiries we receive.

It is never sold, rented or used for advertising purposes.

04Recipients and processors

Your data is intended for the FIXWEB team. Our technical service providers access it only as processors, to serve the site and deliver the form.

Where a processor handles data outside the European Union, these transfers are governed by the EU–US Data Privacy Framework and by the European Commission’s standard contractual clauses.

05Retention period

Requests that do not lead to a contract are kept for no more than three years after the last contact. Those that lead to a contract are kept for the duration of the business relationship, then for the statutory limitation periods.

06Technical logs and cookies

To protect the form against abuse, the sender’s IP address is used to limit the number of submissions; it is neither stored with your request nor used for any other purpose.

This site sets no analytics or advertising cookies. Only cookies strictly necessary for security may be set by our hosting provider; they do not require your consent.

07Your rights

Under the GDPR and the French Data Protection Act (loi Informatique et Libertés), you have the following rights over your data:

• Access and rectification
• Erasure
• Restriction of processing
• Objection
• Portability
• Instructions on what happens to your data after your death

08Exercising your rights

Write to us at hello@fixweb.com: we respond within one month. If you believe your rights have not been respected, you can lodge a complaint with the CNIL (www.cnil.fr).