WordPress emergency support
Malware cleanup, emergency repair and getting your site back online. One fixed price, one engineer from start to finish, a 100% repair guarantee.
Emergency repair · From€290 excl. VATGoogle rating: 5 out of 5Trustpilot rating: 5 out of 55/5 Google · Trustpilot1,000+ sites managed since 2006
Free assessment
Describe the problem. The engineer analyzes your site, proposes a solution and its price, then gets it back online in 2 hours. The site stays with its current hosting provider.
Prefer to call?+33 1 83 64 43 35The problem
A hacked or broken site doesn’t just disappear: it drives customers away, hurts your search rankings and exposes your data. Every hour counts.
Blank page, error message, site that no longer loads. Your visitors leave and don’t come back.
Redirects to dubious sites, hidden SEO spam, infected files. Often nothing is visible from the admin.
Your site shows up as dangerous in search results. Traffic and trust drop within days.
Nobody answers, delays stretch out, and the hourly invoice only arrives at the end.
The site is cleaned, then reinfected a few weeks later. The vulnerability was never closed.
The last backup is too old or won’t restore. We bring the site back from whatever is left.
The solution
Repair, cleanup and hardening in a single intervention, without starting from scratch.
Book my free assessmentPriority repair and a clean restore from your existing site, in 2 hours.
The malicious code is removed, and the vulnerability it came in through is closed.
The same engineer stays with you by phone, from diagnosis until your site is back online.
A flat fee stated before we start, however long it takes. No hourly billing.
The method
Get your site back online fast, without sacrificing its long-term security.
Analysis of the code, database and hosting to find the fault or infection, and its entry point.
Removal of malware, backdoors and infected files. The site comes back online clean, not just patched on the surface.
The original vulnerability is closed. WordPress, access and hosting are hardened to prevent a repeat.
Updates, backups and monitoring, if the site moves to our hosting or managed services, from €70 excl. VAT per month.
Pricing
100% repair guarantee. The amount is stated before we start, however long it takes.
Site broken, hacked, unreachable
From€290excl. VAT
Frequently asked questions
Repair of a WordPress site that is down, hacked or unreachable: diagnosis, cleanup, getting the site back online and closing the vulnerability. The amount is stated before we start and doesn’t depend on the time spent.
An engineer calls you back within 10 minutes, then gets the site back online in 2 hours. The site stays with its current hosting provider: no migration needed.
The site is first isolated to stop the malicious code from spreading. Infected files and backdoors are removed, then the vulnerability that was exploited is closed. The engineer explains what was done.
The intervention continues until your site is back online. You don’t walk away with just a report.
The site can move to our hosting or managed services, from €70 excl. VAT per month: updates, monitoring and fixes. Without a subscription, the intervention ends once the site is back online.
An engineer calls you back within 10 minutes. Back online in 2 hours, 100% repair guarantee.