About
Behind every site that stays up, there’s someone.
Systems and application engineers who know your servers by name, and who answer for them.
- 2006First production environment taken on
- 1,000+Sites and applications operated
- 24/7Engineers on call with the CRITICAL plan
- 5Tier 3+ datacenters where our servers run
What we do
A site in production deserves someone who knows it.
FIXWEB was founded in 2006 on a conviction: a site or application in production deserves a team that knows it, and answers for it.
Our systems and application engineers administer the servers, maintain the applications and step in when the unexpected happens — with your hosting provider or on our private cloud in Paris.
We host, and we go further
- Provide the machine and its connectivity.Run the application on it.
- Report the outage when it happens.Detect the anomaly before the incident.
- Reply by ticket.Step in, with the engineers who know your environment.
- Stop at the server.Answer for the whole chain, right down to the code.
Our principles
Four commitments, kept on every project.
Owning production
One owner, no passing the buck.
A single team accountable, from server to application: no passing the buck between providers.
Know before acting
We know your infrastructure before the incident.
Every environment is documented and monitored: we know what’s normal, and what isn’t.
Your infrastructure, wherever it is
Your hosting provider, our expertise.
Public cloud, dedicated servers or the FIXWEB private cloud: we adapt to your environment, not the other way around.
Anticipate rather than repair
Detect before the outage.
Monitor, maintain, step in: most of the work shows in the incident that never happens.
Where your servers run
Real places, well-known names.
Our infrastructure is spread across several leading datacenters in the Paris region, where the major carriers and the French internet exchange points meet.
Our datacenters
- 01Scaleway
DC2
Vitry-sur-Seine · 29 rue Édith Cavell
Opcore, formerly Scaleway Datacenter
- 02Scaleway
DC3
Vitry-sur-Seine · 61 rue Julian Grimau
Opcore, formerly Scaleway Datacenter
- 03Telehouse
Telehouse Paris Voltaire
Paris 11th · 137 boulevard Voltaire
Telehouse
- 04Interxion
Interxion Paris
Seine-Saint-Denis
Digital Realty
- 05Equinix
Equinix Paris
Seine-Saint-Denis
Equinix
They trust us with their production
- Un Jour Ailleurs
- KFC
- Foncia
- CNRS
- Groupe Verlaine
- AP-HP
- Lazeo
- Selfmed
- Mac2 Web Intelligence
Your production deserves someone.
A first 30-minute conversation with an engineer, to understand your environment and what’s at stake.