Managed Magento

Managed Magento. Infrastructure that holds up through sales.

Magento Open Source or Magento 1, up to date or end-of-life: we operate your store so it stays fast just when your sales pick up.

  • 24/7 support
  • 1,000+ sites managed since 2006
  • Tier 3+ datacenters in Paris

Technologies

  • Magento
  • PHP
  • MySQL
  • Redis
  • Elasticsearch
  • NGINX

At a glance

Your managed Magento, in a few lines.

Your store is your cash register: any slowdown or outage shows up in revenue. We design an architecture that absorbs peaks and keeps the checkout flowing smoothly.

  • Magento Open Source and Magento 1, end-of-life versions included
  • Separate application and database servers
  • Load balancing and replicated databases for critical stores
  • Extra resources for sales and peak events
  • Malicious traffic filtering and DDoS protection

Why FIXWEB

What our engineers bring every day.

An operations team that knows your application, not just the server it runs on.

Speed and conversion

Varnish, Redis, Elasticsearch or OpenSearch, OPcache: every layer is tuned to display the catalog without waiting.

Sales without interruption

Several servers share the load: if one fails, the others take over.

Key events, prepared

Sales events are planned with you in advance: resources added, cache pre-warmed, closer monitoring on the day.

Protected transactions

Malicious bot filtering, patches and file monitoring protect payments and customer accounts.

How it works

Four steps, one point of contact.

From your first call to day-to-day operations, the same team stays with your project.

  1. 01

    Free assessment

    An initial conversation to understand your application, your traffic and your constraints.

  2. 02

    Architecture

    We propose the right infrastructure, sized precisely, and the managed services plan that goes with it.

  3. 03

    Migration

    Takeover of your existing setup or a migration planned with you, to switch over without service interruption.

  4. 04

    24/7 operations

    Monitoring, maintenance, security and day-to-day interventions, by engineers who know your environment.

Monthly managed services

Three levels of managed services. A scope tailored to your infrastructure.

  1. Server

    STANDARD

    From€70excl. VAT / month

    Your server, taken care of every day.

    For Websites, internal applications, dedicated servers or VPS

    Included

    • Monitoring
    • Maintenance
    • Security
    • Backups
    • Optimization
  2. Server · Application

    BUSINESS Recommended

    From€195excl. VAT / month

    Your web environment, taken care of end to end.

    For E-commerce, web agencies, business applications

    Everything in STANDARD, plus:

    • Application expertise
    • Application updates
    • Application security
    • Support as your application evolves
  3. Server · Application24/7

    CRITICAL

    From€395excl. VAT / month

    For businesses that can’t afford to stop.

    For SaaS platforms, media, high-traffic e‑commerce

    Everything in BUSINESS, plus:

    • Enhanced monitoring
    • 24/7 critical support
    • Priority response
  • Pricing tailored to your scope after a free assessment.

Managed services

With or without managed services: the day-to-day difference.

What changes when you hand the operation of your application to a team whose job it is.

With or without managed services: the day-to-day difference.
CriterionWith FIXWEBWithout managed services
01MonitoringOur engineers monitor your services around the clock.An outage in the middle of the night waits until the next morning.
02UpdatesPatches are tested, then applied regularly.Patches get postponed for lack of time.
03IncidentsIncidents are detected and handled, often before they’re visible.Your users discover the outage before you do.
04Your teamsThey focus on your product and your customers.They spend time administering servers.
05SecurityIt’s handled by a team whose job it is.It depends on whoever happens to be available.

Frequently asked questions

Your questions, our answers.

Do you take over a Magento 1 store or an end-of-life version?

Yes. We take over and keep Magento stores in production, including on a version its vendor no longer maintains, such as Magento 1. We support Magento Open Source, not Adobe Commerce.

Can you get my Magento store ready for sales season or Black Friday?

Yes. We prepare these key moments with you: extra resources, a pre-warmed cache, heavy jobs rescheduled and closer monitoring throughout the event.

How do you speed up a slow Magento store?

We measure first, then fix whatever has the biggest impact: caching, database, search engine, server configuration.

How quickly do you respond to an incident?

Every plan includes a guaranteed response time and a 3-hour guaranteed restoration time. With CRITICAL, critical support is provided 24/7.

Do I need to change hosting provider to work with you?

No. We work with the hosting provider of your choice or on our private cloud in Paris, whichever suits your project best.

Do what you do best.

Sell. Serve. Create.

We take care of your infrastructure.

A first 30-minute conversation to understand your environment and what’s at stake.